Davinci Virtual

It’s becoming more obvious every day in the business world that having a human on the other end of the line when customers call is a huge factor in making a customer happy. Having a pleasant, competent, and friendly human on the other end of the line is even better. Virtual receptionists can handle this all for companies today. Many times, their services are offered with extended hours — 5 a.m. to 7 p.m. – crossing time zones and able to handle it all smoothly and professionally.

But wait, there’s more.  In cases where companies or firms have moved out of traditional office space in favor of an all telecommuting workforce, a virtual receptionist often serves as the central hub for all incoming calls and is able to route calls to satellite and home offices seamlessly – so smoothly that the customers never even realize they’re not dealing with a company that’s not based in a single office suite.

Virtual Receptionist Tip: While many companies using virtual receptionists are small professional firms that can’t justify adding a full-time staff member to their office, other companies use virtual receptionists to handle overflow calls or to answer when the on-site receptionist is away — whether for lunch, a vacation, a sick day or an errand.