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Can Your Assistant Do All Of This?

Small businesses are finding that the professionalism, high efficiency, and significant convenience of virtual assistants is just too good of a deal to pass up. We know, you’re wondering what exactly can these virtual assistants do for you? After all, your daily workload is so diverse in its business tasks that it’s potentially dizzying just figuring out what needs to be done by a week from tomorrow. What might surprise you is to learn the amazing variety of skills that virtual assistants have, ready to help you and your business out. These skills may include:

  1. professional license management
  2. bulk mailing
  3. contact management
  4. transcription
  5. spreadsheets
  6. correspondence
  7. presentations (PowerPoint and otherwise)
  8. brochures (creation, proofing, ordering)
  9. bookkeeping
  10. mailmerges
  11. forms
  12. mileage and expense reports
  13. contracts
  14. typing
  15. manuals
  16. marketing materials
  17. messaging and reminders
  18. Notary Public services
  19. time-keeping
  20. event planningreal-time driving directions
  21. financial statements
  22. reminder service
  23. gift and flower ordering

When you count the bonus benefits of not having to cover the usual expenses associated with a traditional office assistant (such as purchasing equipment and furniture, covering employee benefits and taxes, among other things) and it’s quite clear why so many companies, large and small, are taking full advantage of this new trend in business in America.
Virtual Assistants Tip: With a virtual assistant on-board, the small business owner’s time is freed up. Time that can instead be spent generating new business, working on a client’s project, on research, or other high-level business tasks

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Virtual Assistants - A Growing Industry Driven By Demand

The virtual assistant industry has rapidly grown over the past few decades, largely due to the ever-increasing demand on busy professionals’ time, therefore necessitating assistance to get through the work day with help.
Many professionals are too busy with managing their businesses to give their attention to smaller, more mundane chores. It’s not that the professionals can’t do the work, but rather that they recognize that virtual assistants help relieve workloads (and related stress). By taking over some business tasks for these busy professionals, virtual assistants are ensuring that business and personal obligations are met.
Recent studies have shown that over half the workforce polled feel that they don’t have enough time in a workday to get their work done. This is a dramatic increase over the same study that was conducted just 25 years earlier, when barely one-third of the workers felt that way. Virtual assistants who can pitch in on certain business tasks prove an efficient and professional solution to this common time-crunch complaint.
Virtual Assistants Tip: Companies utilizing virtual assistants are actually saving money by not having to maintain the phone system, office space, or other tools a receptionist or admin staff needs.

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The Business Office, 2008-Style

Whether it’s 2008 or 1908, a common problem plaguing countless one-person operations is how to do it all? How can one person manage 24-hour telephone service, create and maintain a professional web presence, manage your e-mail, back-up business files consistently and safely, send and receive faxes—that is, operate as if you were a large firm with your own servers, intranet, and switchboard? The answer is simple: through virtual offices.

Issues of affordability aside, virtual offices have a multitude of additional advantages beyond the obvious (they’re affordable): work groups and web pages are easy to set up, designed for beginners but useful to veterans, and accessible 24-7 from any computer that has internet access. “community” building with employees/co-workers in other locations, and easily facilitate brainstorming between employees and clients alike.

The beauty of a virtual office is that it’s available to any size company. Any size business can enjoy benefits that can include a business address, reliable and steady receptionist services, mail sorting, call routing, and even access to copier machines, printers, and dedicated fax lines. Virtual offices often feature access to conference rooms, workspace, or even virtual assistants.

Virtual Offices Tip: A company’s money and time are saved by employees not needing to commute into the city or deal with the frustrations and hassles of city parking or public transportation.

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Is Your Progressing The Way You’d Like?

So many changes in so little time. It’s amazing to think about the progress that business tools have made over the years. From the Pony Express to Federal Express, the tools that businesses (no matter their industry) all over the world need and use have made some incredible advances. The 2007 businessman’s vitally important business tools include cell phones, email, and faxes. We’d like to add another useful tool to that list: virtual assistant.

Here’s the deal: virtual assistants can hold down a home office for you, even when you don’t have a physical office space to speak of. When you hand out cards with contact information on them, rather than the number on the cards going directly to your cell phone (and you have to figure out in a split second before answering: is this business or is this personal?), it’ll go through your virtual assistant, who can very often handle the call for you.

Not just that, but virtual assistants can also take care of business-specific tasks. For instance, if you are a real estate agent and have a househunting client who changes his mind every other day about what he’s looking for, your virtual assistant could pull possible house listings for you while you’re in-between showings.

Virtual Assistants Tip: Keep in mind that many virtual assistants can be hired on an as-needed basis, so that if your business has a “busy season,” you could easily keep a virtual assistant busy for that timeframe and then transition back to running a solo show when the busy season is over

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Playing Favorites

Everyone has favorites, even regarding business operations.  In fact, many companies say that one of their favorite things about having a virtual receptionist is that, instead of getting an answering machine, voicemail, or a rushed business owner, their clients will speak with a live person. Other benefits are the potential for establishing a presence in multiple markets and enjoying a local phone number for each. There are so many benefits to having a virtual receptionist.

You may wonder how exactly does it work? Through a virtual receptionist you can have all your company’s calls professionally answered and the messages sent to you as a text and email. You can choose to send calls to your virtual receptionist as often or as seldom as needed. Your virtual receptionist will take a message for you, and then forward the message to you by either email, or text message right to your phone.

The proof is here:  dozens of companies crossing multiple industries are choosing virtual receptionists for their offices. They’re finding that the virtual employees offer great benefits, including maintaining the company’s professional image and enhancing business productivity through smooth business communication flow.

Virtual Receptionist Tip: It’s not often that you’ll find a company that won’t enjoy having a single, reliable, and competent point of access for customers through the use of a virtual receptionist.

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Enhancing the Business Operations

Think back to when you had just started your company.  Were you, like many other small business owners when they first opened their office, more than a little shocked to discover that there’s such a thing as being too busy? Too busy doing administrative tasks (inventory, ordering, invoicing, accounting) to focus on taking advantage of new business opportunities. That doesn’t mean the administrative tasks are any less important, or that they’re even unimportant in any way. But it does mean that the business owner can hand off such things to a virtual assistant and take care of the new and existing business with that rediscovered and reclaimed free time.

Keeping this all in mind, now consider that a virtual assistant can take on any number of business tasks, tasks that are very often critical to the bottom line success of a small business, such as the billing, or making business-related travel arrangements. Just as with a “real” assistant that any executive would hire, a virtual assistant often has a myriad of business skills that can be extremely beneficial to a small company.

There are often times when a home-based business can almost immediately become successful, with the services being requested by more and more potential clients. Sounds fantastic, right? But what happens when the business owner is the only employee? It’s hard for one person to juggle every aspect to running a successful business and that’s where a virtual assistant comes in to save the day and the business owner’s sanity and time, all at once.

Virtual Assistant Tip: Many times, virtual assistants also offer after-hours services to help meet that deadline or project due date.

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Business School-Worthy Info

If running a business or managing employees was simple, business schools wouldn’t have any students.  Companies that transition to a virtual office are generally flexible and have great confidence and trust in their employees’ abilities. Therefore, a virtual office manager who has a dozen employees all working in different sites, typically knows that his employees are up to the challenges of working virtually.  For many in the businessworld, one concern you might have about using virtual offices would be how to manage employees virtually.

Remember this: using a combination of all the communications tools to get the wanted results can be an effective form of virtual office management. Effective virtual office managers always remember the rule advertisers cite: It takes three to 13 times to reach someone with your message.

Office management experts hasten to point out that, as with any manager, good communication is a crucial part of managing employees, even in a virtual offices setting. Don’t depend on just email or teleconferencing to communicate with your employees.

Virtual Offices Tip: A worldwide trend, the use of virtual offices is growing every day. An increasing number of businesses – small, large, and every size in-between – have done their own analysis and concluded that the virtual offices setting is an ideal one for their companies in the early years of this new century.

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Become a Fierce Business Competitor

The competition is fierce out there in the business world! If you’re a small business wanting to compete with larger businesses a virtual assistant may be an invaluable tool. Just about any small company can operate much like a larger company with the help of a virtual assistant.

Here’s an example of how a virtual assistant can greatly enhance your business. If you’re answering your cell phone on the road while you’re running your business, you cannot give the level of service your customers expect…not to mention you know you shouldn’t talk on your cell phone while driving! But with a virtual assistant fielding your calls and inquiries, you’re both a smart business-owner and a safe driver.

Take a moment to consider the countless benefits of having a virtual assistant. For one thing, with a virtual assistant, you won’t need to pay payroll taxes, benefits or insurance for a full-time employee. You’ll also save money by not having the phone system, office space, or other tools that a traditional receptionist or administrative staff needs. Along the same lines, with a virtual assistant, we handle the hiring and managing of an employee, or any other issue. That’s more newfound time for you, the businessowner.

Have no fear, by the way, of hidden pitfalls. You can be sure that your virtual assistant is professionally and fully-compliant with federal and state regulations. In addition, they’re trained in the latest technology so you won’t incur ongoing training costs.

Virtual Assistants Tip: Many small companies often discover that a virtual assistant has a myriad of business skills that can be extremely beneficial to their workload.

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Ever Wonder How to Manage?

The other day there was an article in the newspaper about office management and it got us to wondering… we were curious as to how many employers approach managing employees who work out of a set of virtual offices. We found a number of important factors that go into successful management in a virtual office situation and would like to share them with you.

Building and Maintaining Camaraderie. There are a number of ways to do this: through regular communication via phone, email, or electronic message boards, by encouraging employees share problems, get feedback, or even acknowledge successes or goals met.

Trust Goes Both Ways. In general, employees very much need to know that their managers trust them to carry out everyday work functions, be competent to do the basic job with little or no supervision, and perform to the established standards. This goes doubly so in a company with virtual offices.

Open-Door Policy. Even without a physical office door, a manager who has an open-door policy will tend to be a successful one. A regular face-to-face team meeting helps to stay on top of brewing problems or to brainstorm new ideas, as well as to give positive motivation to virtual office workers.

Virtual Offices Tip: Team- or company-wide emails from managers recognizing an employee’s success is a great way to motivate virtual office employees.

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What’s Not to Love?

It’s a great package, no matter how you look at it.  An increasing number of service-industry companies such as law firms, medical practices, financial services companies, real estate offices, management companies, or consulting firms are finding that virtual offices are the ideal setup for them and their employees.

Thanks to the concept and reality of virtual offices, a company can be “based” in one location (for mail delivery or for client or company meeting purposes, for example) while some or all of the company’s employees are physically working in locations 10, 50, or even hundreds of miles away.

Some more benefits to having virtual offices include the following:

  • Everyone is connected through technology that the virtual office offers, so team projects and efficiency don’t suffer.
  • Companies can often see quite a significant cost savings in their operating budget by utilizing virtual offices.
  • Employees can enjoy their dream job without having to uproot their families, put their houses on the market, and deal with packing and unpacking dozens of boxes in order to take the job.
  • Companies no longer have to shoulder relocation costs to hire employees from out of state who are a perfect fit for the position.

Virtual Offices Tip: Attention international firms that wish to expand and open an American satellite office…you too can enjoy the benefits of virtual offices to achieve your expansion goals.

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