September 4th, 2008 by Martin Senn
More and more these days, when customers call a doctor’s office, accountant, or other professional office, they are greeted – unbeknownst to them – by a virtual receptionist. The caller has no idea that this receptionist is not sitting at a desk in the front room of the doctor’s office.
Yet the virtual receptionist who has answered the customer’s call is fielding any and all issues or questions, perhaps even making appointments or taking messages, and give every appearance and assurance to the customer that it’s all part of the office. Hiring a virtual receptionist for your business or company isn’t outsourcing to overseas, like you often hear about (or even experience yourself) with many customer service call centers. This is smart business today. Companies that need a professional, courteous, and knowledgeable phone presence get exactly that with a virtual receptionist, but without having to provide office space or even health benefits for that employee. A virtual receptionist can work for most any company you could think of, one that takes up numerous floors in a skyscraper office building or one that has two employees that work out of their homes.
Relevant Tags:virtual assistants, virtual business, virtual office services, Virtual Receptionist

September 4th, 2008 by Martin Senn
More and more small businesses are turning to virtual assistants as a way to save on staffing costs. It’s a very cost-beneficial approach to finding qualified and competent help. How, you might wonder, is this different from calling up a temporary employment agency? Let’s take a closer look.
Virtual assistants can be hired on an as-needed basis. For example, if your company only has a need for six hours of a marketing assistant per week, that is all you would hire a virtual assistant for.
Virtual assistants can be anywhere. If your company’s clientele tends to come from the East Coast while you and your company are firmly located on the West Coast, you might run into trouble if you’re unavailable at 9 a.m. their time. However, you could enlist a virtual assistant on the East Coast who could field customer calls and requests for you. Conversely, a virtual assistant in a different time zone from you could cover customer calls on later, or extended, office hours.
Virtual assistants don’t require you to provide them with office space or equipment. That’s a huge cost savings alone.
Virtual Assistants Tip: For many small businesses with no or few employees, having a virtual assistant take over administrative tasks allows the business owner to concentrate on more important business.
Relevant Tags:virtual assistants, virtual business, virtual office services

September 2nd, 2008 by Martin Senn
Perhaps you’ve scheduled an important discussion or teleconference with a business associate at twelve-thirty exactly, but when you dial the office number, it goes directly into voicemail, with no discernable way to reach your business associate. Why did this happen? Because your business associate’s receptionist went to lunch and no one was left to cover the phones.
With a virtual receptionist, this simply doesn’t happen. A virtual receptionist is there to answer your customer’s calls during business hours – from breakfast meetings to business lunches right on through to a business dinner. No matter the time of the business day, the virtual receptionist is there to answer calls and properly direct them.
Aside from never taking a long lunch or calling in sick for three days straight, a virtual receptionist also benefits your business’ budget. How could that be? Most of the time, the cost of a virtual receptionist is a portion of the cost of hiring, training, and keeping a receptionist in benefits. You’re also not paying for a receptionist’s office space or business equipment. These are all business expenditures that you might think are required, but the new reality is that, through the use of a virtual receptionist, these expenditures are far from necessary.
Virtual Receptionist Tip: A good, professional virtual receptionist will answer your calls in your company name, answer questions about your company, and transfer callers to you or take a message.
Relevant Tags:virtual assistants, virtual business, virtual office services, Virtual Receptionist

September 2nd, 2008 by Martin Senn
As with “real-world” assistants, virtual assistants come in all shapes, forms, and can have a huge range of business skills. There are a growing number of virtual assistants available for businessowners today, and it’s not surprising that they’re so busy: there are so many benefits!
It’s incredible to think how there are so many, such wide-ranging business tasks that a virtual assistant can undertake for you. It’s not unusual for a virtual assistant to take your calls, prepare documents, manage databases, handle sales and Internet marketing projects, manage your mail flow, book your travel arrangements, and maintain your schedule or calendar. Virtual assistants can also assist with creative or technical skills, like writing copy, creating PowerPoint presentations, and even updating or maintaining your company website. There is a downside, however. A virtual assistant can’t do your filing or get your coffee. Once you’ve freed your time up by utilizing a virtual assistant, you’ll truly wonder how you ever did it all on your own in the past.
Virtual Assistant Tip: You might have thought in the past that you didn’t have enough of a workload to justify hiring an assistant, but the beauty of a virtual assistant is that it’s possible to hire a virtual assistant just for the work you do have, even if it’s just a handful of hours a week.
Relevant Tags:virtual assistants, virtual business, virtual office services

September 1st, 2008 by Martin Senn
Each time someone interacts with your business it leaves an impression. Your prices might be lower or your product top notch, but if you appear disorganized or unprofessional it can hurt your business. On the other hand, the small details of a well-run office can offer a customer experience that can leave a good impression on your customers, partners, and clients.
A virtual receptionist can make a good impression for your business at a fraction of the cost of employing a receptionist. The professional image and consistency is one reason Davinci Virtual is growing with everyone from small businesses to large businesses. You’ll be surprised at how many lawyers, doctor’s offices, and even online businesses use our services.
Instead of getting an answering machine, voicemail, or a rushed business owner, your client will speak with a live person. You can also establish a presence in multiple markets and have a local phone number for each. There are so many benefits to having a virtual receptionist.
Relevant Tags:virtual assistants, virtual business, virtual office services, Virtual Receptionist

September 1st, 2008 by Martin Senn
More and more internet professionals and those who run their business from home are utilizing virtual assistants to help their business grow. Virtual assistants provide professional administrative support to small businesses or professionals like attorneys, chiropractors, and realtors.
Working with a virtual assistant can save you money and increase your productivity and professionalism. A virtual assistant can be a big help for a small business. With more people working virtually from different locations or even from home, our staff maintains a consistent, professional image. We take care of the details that small businesses often let suffer because they lack time or resources.
Virtual assistants offer many services of a larger company. They can provide services like creative, managerial, technical, business, office, and/or personal support services. The best part about virtual assistants is that they allow you to provide service to clients anywhere in the world.
Relevant Tags:virtual assistants, virtual business, virtual office services

August 6th, 2008 by Martin Senn
I was at lunch with a friend last week when my virtual receptionist called with some questions. My friend was amazed all all the tasks I was asking the receptionist to perform. “You must pay her well” he commented. Well, I don’t pay much at all, and she does a lot. There’s only one thing she can’t do for me - get me coffee. Why? Because she’s a virtual receptionist, taking care of your office administration remotely.
Dozens of companies crossing multiple industries are choosing virtual receptionists for their offices. They’re finding that the virtual employees offer great benefits, including maintaining the company’s professional image and enhancing business productivity through smooth business communication flow.
Companies love that, instead of getting an answering machine, voicemail, or a rushed business owner, their clients will speak with a live person. Other benefits are the potential for establishing a presence in multiple markets and enjoying a local phone number for each. There are so many benefits to having a virtual receptionist.
How does it work? Through a virtual receptionist you can have all your company’s calls professionally answered and the messages sent to you as a text and email. You can choose to send calls to your virtual receptionist as often or as seldom as needed. Your virtual receptionist will take a message for you, and then forward the message to you by either email, or text message right to your phone.
Virtual Receptionist Tip: Companies enjoy having a single, reliable, and competent point of access for customers through the use of a virtual receptionist.
Relevant Tags:business services, virtual assistant, virtual office services, Virtual Receptionist

August 6th, 2008 by Martin Senn
Hate to do paperwork? Is billing your least favorite business task? Don’t have that special knack for creating PowerPoint presentations? We’d like to introduce you to the world of virtual assistants who are ready, willing, and completely capable of taking over these business tasks and much much more.
Virtual assistants — part of the new wave of virtual office technology as an influential business trend – can manage any number of business tasks that you and your small business may require. Companies can bring on a virtual assistant to accomplish a one-time task, to act as a business owner’s practically full-time assistant, or anything in between; you’re only billed for the actual time it takes your virtual assistant to complete your assignments.
Small businesses are finding that the convenience, professionalism, and high competency of virtual assistants is just too good of a deal to pass up. Throw in the bonus benefits of not having to cover the usual expenses associated with a traditional office assistant (such as purchasing equipment and furniture, covering employee benefits and taxes, among other things) and it’s quite clear why so many companies, large and small, are taking full advantage of this new trend in business in America.
Virtual Assistants Tip: Among the tasks you could set for a virtual assistant would be making your business travel arrangements, coordinate conference details, or simply handle your appointments calendar.
Relevant Tags:business services, virtual assistant, virtual office services

August 5th, 2008 by Martin Senn
Answering company phone lines is a vital part of doing business, but when the calls aren’t coming in, the virtual receptionist can do a number of other business tasks for your company.
A virtual receptionist is capable of handling customer service inquiries or taking orders, making sales calls, screen and/or announce your calls, making business travel arrangements…just to name a few. Not only that, you’ll quickly discover that with a virtual receptionist, you can see your incoming call history online and in real-time. Incredibly easy online management of emails and faxes is another added benefit to virtual receptionist services.
Many companies find that they consider huge calling capacity (and no busy signals) to be their favorite part of virtual receptionists. Still other companies feel that the best news of all about it all is that virtual receptionist service is available 24 hours a day, seven days a week, 365 days a year. Weather, illnesses, or personal issues won’t keep a virtual receptionist from answering your calls, professionally, consistently, and efficiently.
Virtual Receptionist Tip: Whether using virtual receptionist services once in a while or every day of the year, companies are finding an easy, professional, efficient, and wholly capable solution.
Relevant Tags:business services, virtual assistant, virtual office services, Virtual Receptionist

August 5th, 2008 by Martin Senn
The advent of the internet has opened a new universe of possibilities for modern businesses, large and small. One such possibility is utilizing the skills of a virtual assistant to help with business travel arrangements .
Need to make travel arrangements for that sudden business trip on Wednesday, but don’t have the time to do it yourself, what with the preparations for the trip? Hand it over to your virtual assistant, who can take care of it in no time at all, airline tickets, hotel arrangements, maybe even the car service to pick you up at the airport.
And don’t forget, your virtual assistant can often help out with creating or preparing presentations, too. I don’t know about you, but my Excel skills aren’t what I’d like them to be, and I’d find it a huge relief to be able to hand over the data and know that the virtual assistant can return it to me in Excel format, quickly, efficiently, and – most importantly – accurately.
Another way your virtual assistant can be a great asset when planning last-minute business travel is that when they’re in charge of your calendar, she’ll be able to take care of rescheduling any appointments for you, saving you time and energy that you can instead focus on business trip preparations.
Virtual Assistants Tip: A virtual assistant helps keep your office running even when you’re out of the office.
Relevant Tags:business services, virtual assistant, virtual office services

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