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What Are Your Indispensable Business Tools?

When you hand out your business cards with contact information on them, rather than the number on the cards going directly to your cell phone (and you have to figure out in a split second before answering: is this business or is this personal?), it’ll instead go through your virtual assistant, who can very often handle the call for you.
What is this virtual assistant we’re talking about? We like ot think of them as just as revolutionary and indispensable business tools as the fax machine, email, Instant Messaging, and cell phones/Blackberries.
Even if you work from a virtual office space, your virtual assistant can hold down a home office for you. Virtual assistants can also take care of business-specific tasks. For instance, if you are a real estate agent and have a househunting client who changes his mind every other day about what he’s looking for, your virtual assistant could pull possible house listings and comps for you, while you’re in-between showings.
Many virtual assistants can be hired on an as-needed basis, so that if your business has a “busy season,” you could easily keep a virtual assistant busy for that timeframe and then transition back to running a solo show when the busy season is over. But we have a feeling that once you try and get used to having a VA to help you, you’ll decide to rethink the DIY approach.
Virtual Assistants Tip: Just as with a “real” assistant that any executive would hire, a virtual assistant often has a myriad of business skills that can be extremely beneficial to a small company.

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Give Your Customers Something To Talk About

It’s becoming more obvious every day in the business world that having a human on the other end of the line when customers call is a huge factor in making a customer happy. Having a pleasant, competent, and friendly human on the other end of the line is even better. Virtual receptionists can handle this all for companies today. Many times, their services are offered with extended hours — 5 a.m. to 7 p.m. – crossing time zones and able to handle it all smoothly and professionally.
But wait, there’s more.  In cases where companies or firms have moved out of traditional office space in favor of an all telecommuting workforce, a virtual receptionist often serves as the central hub for all incoming calls and is able to route calls to satellite and home offices seamlessly – so smoothly that the customers never even realize they’re not dealing with a company that’s not based in a single office suite.
Virtual Receptionist Tip: While many companies using virtual receptionists are small professional firms that can’t justify adding a full-time staff member to their office, other companies use virtual receptionists to handle overflow calls or to answer when the on-site receptionist is away — whether for lunch, a vacation, a sick day or an errand.

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