August 25th, 2008 by Martin Senn
One customer the airline industry can count on always having is the business traveler. After all, business travel is a common thread among companies, no matter their industry. And while a number of large corporations have a department that they can turn to for making their business arrangements, most mid-size to small businesses usually end up doing it for themselves. However, if you instead utilize the skills of virtual assistants to help with business travel arrangements, you and your company could save innumerable hours a month.
Did you just find out you’ve got a last-minute business trip on Thursday, but don’t have the time to make the travel arrangements yourself, what with the preparations for the trip? Hand it over to your virtual assistant, who can take care of it in no time at all, airline tickets, hotel arrangements, maybe even the car service to pick you up at the airport.
Your virtual assistant can also often help out with creating or preparing presentations, too. I know that my Excel skills aren’t what I’d like them to be, and I’d find it a huge relief to be able to hand over the data and know that the virtual assistant can return it to me in Excel format, quickly, efficiently, and – most importantly – accurately.
Virtual Assistants Tip: When planning last-minute business travel, your virtual assistant can take care of rescheduling any appointments for you, saving you time and energy that you can instead focus on business trip preparations.
Relevant Tags:virtual assistant, virtual business services, virtual receptionist services

August 25th, 2008 by Martin Senn
If you’re a small business you may be giving business to your competitors without even realizing it. As a small business owner, chances are that the majority of your workday is spent running the business. But if you can’t be there to take the call, we bet your competition will. Wouldn’t it be nice if you had a receptionist who was there when you needed him/her? Well, stop wondering and get your own virtual receptionist.
Your virtual receptionist will answer all your calls professionally and promptly. You can choose to send calls to your virtual receptionist as often or as seldom as needed. Your virtual receptionist will take a message for you, and then forward the message to you by either email, or text message right to your phone. Virtual receptionists are a great way to capture that business that you might otherwise lose while you’re away from your desk.
Small businesses find that virtual receptionists are an ideal solution for fielding after-hours business calls. Your virtual receptionist won’t mind working late and you’ll appreciate the potential new business.
Virtual Receptionist Tip: A recent study showed that nearly 70% of people who call to enquire about a business service will not leave a message if they encounter voicemail—this isn’t an issue when you’ve got your virtual receptionist manning the phones.
Relevant Tags:virtual assistant, virtual business services, virtual receptionist services

August 22nd, 2008 by Martin Senn
It’s amazing to think about the progress that business tools have made over the years. From the Pony Express to Federal Express, the tools that businesses (no matter their industry) all over the world need and use have made some incredible advances. The 2007 businessman’s vitally important business tools include cell phones, email, and faxes. We’d like to add another useful tool to that list: virtual assistant.
Virtual assistants can hold down a home office for you, even when you don’t have a physical office space to speak of. When you hand out cards with contact information on them, rather than the number on the cards going directly to your cell phone (and you have to figure out in a split second before answering: is this business or is this personal?), it’ll go through your virtual assistant, who can very often handle the call for you.
Virtual assistants can also take care of business-specific tasks. For instance, if you are a real estate agent and have a househunting client who changes his mind every other day about what he’s looking for, your virtual assistant could pull possible house listings for you while you’re in-between showings.
Virtual Assistants Tip: Many virtual assistants can be hired on an as-needed basis, so that if your business has a “busy season,” you could easily keep a virtual assistant busy for that timeframe and then transition back to running a solo show when the busy season is over
Relevant Tags:virtual assistant, virtual business services, virtual receptionist services

August 22nd, 2008 by Martin Senn
Having a virtual receptionist to help run your business is particularly helpful when the company is based out of your home or even out of your car. A significant number of small businesses in the service industry today find that they need not lease office space in order to conduct business. A virtual receptionist can act as a professional business presence for your company without the added expense of office space.
A virtual receptionist can handle an enormous number of office tasks while not actually being located in your office. Fielding incoming phone calls, faxes, mail sorting, making business travel business arrangements, these are all tasks that can be handled by a virtual receptionist. Whether using virtual receptionist services once in a while or every day of the year, companies are finding an easy, professional, efficient, and wholly capable solution.
Companies using virtual receptionists find that –- by utilizing virtual receptionists — they are freed from worrying about maintaining an office and managing staff, allowing a concentration on building the business and serving their clientele.
Virtual Receptionists Tip: A rather large number of businesses employing a virtual receptionist report that they are seeing major cost savings over hiring a traditional receptionist.
Relevant Tags:virtual assistant, virtual business services, virtual receptionist services

August 21st, 2008 by Martin Senn
Although most of the time, people think “answering phones” when a receptionist job is mentioned, we’d like to point out that there’s actually more to the job than directing calls. When you think about it, virtual receptionists can have a huge impact on the marketing of an organization.
Maybe you’re shaking your head “no,” but let us elaborate. You see, if someone is calling your company, they’ve come for a reason: as a customer, client, potential employee, potential employer, or business partner. No matter what, there’s some sort of negotiation involved. If the virtual receptionist can change the mindset of the caller via friendly, competent, and efficient phone manners, good things can happen (or, if it goes poorly, bad things) for everyone involved.
So you see, you really can see that a virtual receptionist is very often setting the tone for the company’s business, simply by picking up the phone and saying, “hello, how may I help you today?” How the calls go from that point on are up to you, but your virtual receptionist has laid the groundwork for a successful and professional call.
Virtual Receptionist Tip: Many times, virtual receptionist services are offered with extended hours — 5 a.m. to 7 p.m. – crossing time zones and able to handle it all smoothly and professionally.
Relevant Tags:virtual assistant, virtual business services, virtual receptionist services

August 21st, 2008 by Martin Senn
It may sound unreal at first, but if you’re a small business owner you know that there’s such a thing as being too busy. Too busy doing administrative tasks (inventory, ordering, invoicing, accounting) to focus on taking advantage of new business opportunities. That doesn’t mean the administrative tasks are any less important, or that they’re even unimportant in any way. But it does mean that the business owner can hand off such things to an assistant virtually and take care of the new and existing business with that rediscovered and reclaimed free time.
A virtual assistant can take on any number of business tasks, tasks that are very often critical to the bottom line success of a small business, such as the billing, or making business-related travel arrangements. Just as with a “real” assistant that any executive would hire, a virtual assistant often has a myriad of business skills that can be extremely beneficial to a small company.
Sometimes, a home-based business can almost immediately become successful, with the services being requested by more and more potential clients. Sounds fantastic, right? But what happens when the business owner is the only employee? It’s hard for one person to juggle every aspect to running a successful business and that’s where a virtual assistant comes in to save the day and the business owner’s sanity and time, all at once.
Virtual Assistant Tip: Many times, virtual assistants also offer after-hours services to help meet that deadline or project due date.
Relevant Tags:virtual assistant, virtual business services, virtual receptionist services

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