September 25th, 2008 by Stacey Barrus
There’s only one drawback to your new receptionist. She can and will do the administrative tasks, conference or meeting planning, event planning, travel arrangements, you name it. So what’s her drawback? She just can’t get you your coffee. Why? Because she’s a virtual receptionist, taking care of your office administration remotely.
Dozens of companies crossing multiple industries are choosing virtual receptionists for their offices. They’re finding that the virtual employees offer great benefits, including maintaining the company’s professional image and enhancing business productivity through smooth business communication flow.
Companies love that, instead of getting an answering machine, voicemail, or a rushed business owner, their clients will speak with a live person. Other benefits are the potential for establishing a presence in multiple markets and enjoying a local phone number for each. There are so many benefits to having a virtual receptionist.
You may wonder how exactly does it work? Through a virtual receptionist you can have all your company’s calls professionally answered and the messages sent to you as a text and email. You can choose to send calls to your virtual receptionist as often or as seldom as needed. Your virtual receptionist will take a message for you, and then forward the message to you by either email, or text message right to your phone.
Virtual Receptionist Tip: Companies enjoy having a single, reliable, and competent point of access for customers through the use of a virtual receptionist.
Relevant Tags:administrative tasks, receptionists, virtual employees, virtual receptionist

September 24th, 2008 by Stacey Barrus
Although most of the time, people think “answering phones” when a receptionist job is mentioned, we’d like to point out that there’s actually more to the job than directing calls. When you think about it, virtual receptionists can have a huge and important impact on the marketing of an organization.
Maybe you’re shaking your head “no,” but let us elaborate. You see, if someone is calling your company, they’ve come for a reason: as a customer, client, potential employee, potential employer, or business partner. No matter what, there’s some sort of negotiation involved. If the virtual receptionist can change the mindset of the caller via friendly, competent, and efficient phone manners, good things can happen (or, if it goes poorly, bad things) for everyone involved.
So you see, you really can see that a virtual receptionist is very often setting the tone for the company’s business, simply by picking up the phone and saying, “hello, how may I help you today?” How the calls go from that point on are up to you, but your virtual receptionist has laid the groundwork for a successful and professional call.
Virtual Receptionist Tip: Many times, virtual receptionist services are offered with extended hours — 5 a.m. to 7 p.m. – crossing time zones and able to handle it all smoothly and professionally.
Relevant Tags:receptionist services, virtual receptionist

September 23rd, 2008 by Stacey Barrus
It’s an increasing trend in the service industry today that when customers call a doctor’s office, accountant, or other professional office, they are greeted by a virtual receptionist. The caller has no idea that this receptionist is not sitting at a desk in the front room of the doctor’s office, only knows that the office representative is efficient, professional, and wasn’t the universally disliked voicemail system.
Even websites run by small businesses find virtual receptionists to be helpful, to help cover customer service telephone lines in busy seasons or during off-hours or lunch breaks.
Hiring a virtual receptionist for your business or company isn’t outsourcing to overseas, like you often hear about (or even experience yourself) with many customer service call centers. This is smart business today. Companies that need a professional, courteous, and knowledgeable phone presence get exactly that with a virtual receptionist, but without having to provide office space or even health benefits for that employee. A virtual receptionist can work for most any company you could think of, one that takes up numerous floors in a skyscraper office building or one that has two employees that work out of their homes.
Virtual Receptionist Tip: The virtual receptionist taking your customers’ calls is fielding any and all issues or questions, perhaps even making appointments or taking messages, and giving every appearance and assurance to the customer that it’s all part of the office team at large.
Relevant Tags:receptionists, virtual receptionist

September 22nd, 2008 by Stacey Barrus
Small businesses today are bombarded with tasks and work from all directions, and taking time out to hire new staff – whether that be virtual receptionists or assistants — can take valuable time away from generating new business. Instead, we suggest that you let us take care of the hiring legwork, and you reap the benefits.
Without a full-time human resources office, small businesses often find the logistics of filling job openings to be tedious and all too often less than fruitful. However, if they instead chose our virtual receptionists to “fill” the positions, they’d skip over all the time-consuming sifting through resumes, setting up and conducting countless interviews, and calling references, and get right to the good stuff: having quality workers on the job, representing your company.
In addition, your virtual receptionist will be wholly professional. By allowing us to find your ideal employees for you, you’ll find that you can save expenses, maintain high morale in your company environment, and maximize productivity. There are no down sides that we can see.
Virtual Receptionist Tip: Companies usually discover that their virtual receptionist can act as a professional business presence and gatekeeper without the added expense of office space, equipment, or full-time staff.
Relevant Tags:receptionists, virtual receptionist

September 18th, 2008 by Stacey Barrus
All too many small, growing businesses, consultancies, or firms may feel that their company call volume doesn’t justify the cost of hiring a full-time on-site assistant and so they opt for answering calls themselves, which takes time away from important firm business. In truth, these firms could be exactly who would benefit from having a virtual receptionist available.
Often, it’s clear to all that a professional phone presence is key to the continued growth of the company, then your company would most likely be very happy in choosing a virtual receptionist.
Of course, we’re not just talking about answering phones. Answering company phone lines is a vital part of doing business, but when the calls aren’t coming in, the virtual receptionist can do a number of other business tasks for your company. A virtual receptionist is capable of handling customer service inquiries or taking orders, making sales calls, screen and/or announce your calls, just to name a few.
In addition, with a virtual receptionist, you can see your incoming call history online and in real-time, as well as easy online management of emails and faxes.
Virtual Receptionist Tip: Weather, illnesses, or personal issues won’t keep a virtual receptionist from answering your calls — service is available 24 hours a day, seven days a week, 365 days a year.
Relevant Tags:answering phones, virtual receptionist

September 17th, 2008 by Stacey Barrus
Fielding customer’s phone calls is an incredibly critical part of a positive customer experience; one that begins with the very first moment a company representative picks up the phone. All too often, these days, customers reach automated receptionists, but a growing trend of virtual receptionists should soon please customers all over the world.
In cases where companies or firms have moved out of traditional office space in favor of an all telecommuting workforce, a virtual receptionist often serves as the central hub for all incoming calls and is able to route calls to satellite and home offices seamlessly – so smoothly that the customers never ever realize they’re not dealing with a company that’s not based in a single office suite.
Virtual Receptionist Tip: Many companies find that using virtual receptionists to handle overflow calls or to answer when the on-site receptionist is away — whether for lunch, a vacation, a sick day or an errand – is highly cost-effective.
Relevant Tags:customer experience, receptionists, virtual receptionist

September 16th, 2008 by Stacey Barrus
In business, there is one thing that is for certain: having a human on the other end of the line when customers call is a huge factor in making a customer happy. Having a pleasant, competent, and friendly human on the other end of the line is even better. Virtual receptionists can handle this all for companies today. Many times, their services are offered with extended hours — 5 a.m. to 7 p.m. – crossing time zones and able to handle it all smoothly and professionally.
In cases where companies or firms have moved out of traditional office space in favor of an all telecommuting workforce, a virtual receptionist often serves as the central hub for all incoming calls and is able to route calls to satellite and home offices seamlessly – so smoothly that the customers never even realize they’re not dealing with a company that’s based in a single office suite.
Virtual Receptionist Tip: While many companies using virtual receptionists are small professional firms that can’t justify adding a full-time staff member to their office, other companies use virtual receptionists to handle overflow calls or to answer when the on-site receptionist is away — whether for lunch, a vacation, a sick day or an errand.
Relevant Tags:receptionists, virtual receptionist

July 14th, 2008 by Stacey Barrus
It’s quite a business package, when you think about it. You might not have even realized it, but with Davinci’s virtual receptionist services your company can have an impressive office setting, an expert receptionist, and many other support services that allow you to maintain a professional appearance with limited expense.
Did you know that a virtual receptionist can handle an enormous number of office tasks while not actually being located in your office. Fielding incoming phone calls, faxes, mail sorting, making business travel business arrangements, these are all tasks that can be handled by a virtual receptionist.It’s a puzzle many start-up companies just starting out in business deal with or are dealing with: how to maintain a professional image with a new-business budget. Signing on with Davinci’s Suites virtual receptionist services is a business decision that a large number of small business owners will not be regretting anytime soon.
It couldn’t be clearer to see how having the Davinci virtual receptionist can free you from worrying about maintaining an office and managing staff. This will allow you to concentrate on building your business and serving your clientele, which we feel is one of the top goals of every business owner.
Virtual Receptionist Tip: You needn’t worry, your clients won’t even know that your regular day-to-day office is not on-site. In fact, they’ll appreciate how nice the building is as well as compliment you for hiring such a great receptionist.
Relevant Tags:receptionist service, telephone answering services, virtual receptionist

July 9th, 2008 by Stacey Barrus
Worry-free office management and reception? You might be asking “where do I sign up?” You’re not alone. These days, more and more companies using virtual receptionists find that –- by utilizing virtual receptionists — they are freed from worrying about maintaining an office and managing staff, allowing a concentration on building the business and serving their clientele.
Another time that having such a person to help run your business is particularly helpful is when the company is based out of your home or even your car. A significant number of small businesses in the service industry today find that they need not lease office space in order to conduct business. A virtual receptionist can act as a professional business presence for your company without the added expense of office space.
A virtual receptionist can handle an enormous number of office tasks while not actually being located in your office. Fielding incoming phone calls, faxes, mail sorting, making business travel business arrangements, these are all tasks that can be handled by a virtual receptionist. Whether using virtual receptionist services once in a while or every day of the year, companies are finding an easy, professional, efficient, and wholly capable solution.
Virtual Receptionist Tip: In general, those businesses with a virtual receptionist typically report that they are seeing major cost savings over hiring a traditional receptionist.
Relevant Tags:business skills, telephone answering services, virtual receptionist

June 11th, 2008 by Stacey Barrus
Did you know that a virtual receptionist can handle an enormous number of office tasks while not actually being located in your office. Fielding incoming phone calls, faxes, mail sorting, making business travel business arrangements, these are all tasks that can be handled by a virtual receptionist. Whether using virtual receptionist services once in a while or every day of the year, companies are finding an easy, professional, efficient, and wholly capable solution.
Having such a person to help run your business is particularly helpful when the company is based out of your home or even your car. A significant number of small businesses in the service industry today find that they need not lease office space in order to conduct business. A virtual receptionist can act as a professional business presence for your company without the added expense of office space.
Building the business and serving clientele is a vital part of running businesses today, and in today’s business world, we hear that more and more companies using virtual receptionists find that –- by utilizing virtual receptionists — they are freed from worrying about maintaining an office and managing staff.
Virtual Receptionist Tip: A significant number of businesses that utilize a virtual receptionist generally report that they are seeing major cost savings over hiring a traditional receptionist.
Relevant Tags:professional administrative support, receptionist service, telephone answering services, virtual receptionist

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